Privacy Notice

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Voluntarily

• Name, email address, phone number
• Company details and job title
• Project briefs, inquiries, and messages sent via forms
• Payment and billing information (if applicable)

b. Information Collected Automatically

• IP address and browser details
• Device information and usage patterns
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries or project requests
• To deliver services as per contracts or proposals
• To manage client relationships and communications
• To analyze website performance and improve user experience
• To send service-related or promotional communications (with consent)
• To comply with applicable legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share your information with:

• Internal team members for project execution
• Third-party service providers (e.g., hosting, analytics, payment processors)
• Legal or regulatory authorities when required by law
• Partners or collaborators strictly as needed for project delivery

All third parties are contractually obligated to safeguard your data and use it only for specified purposes.

4. Data Retention

We retain your personal information only for as long as necessary:

• To fulfill the purpose it was collected for
• To comply with legal, accounting, or regulatory requirements
• To maintain business records or resolve disputes

Data related to proposals or contracts may be retained for up to 7 years unless requested otherwise.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

• Understand how visitors use our Website
• Improve performance and content
• Deliver relevant content and ads

You can control cookie settings via your browser or opt out through cookie management tools.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent (where applicable)
• Request deletion, restriction, or transfer of your data (where legally permissible)

To exercise these rights, email us at privacy@fynix.digital.

7. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or loss. However, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security, but we continuously assess and improve our safeguards.

8. International Data Transfers

As an India-based agency, we primarily process data within India. If any processing is done through third-party platforms hosted outside India, we ensure they comply with applicable data protection regulations and maintain adequate safeguards.

9. Third-Party Links

Our Website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these external sites. Please review their respective privacy notices before engaging.

10. Children's Privacy

Our Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Updates to This Notice

We may update this Privacy Notice periodically. When we do, we will revise the "Effective Date" at the top. We encourage you to review this page periodically to stay informed.

12. Contact Us

For any questions about this Privacy Notice or to request action on your personal data, contact: